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Moonbridge SystemsPortfolio
ZapierSelected work · Upwork verified

Reliable Zaps for teams that dependon their stack every day.

Multi-step Zaps, webhook triggers, filters, paths, and CRM sync — scoped and delivered with documentation your team can maintain.

Multi-step ZapsWebhooksCRM syncPaths & filtersError alerts

12+

Projects delivered

40+

Apps connected

15 hrs/wk

Typical time saved

Delivered by Moonbridge Systems

Case studies
Payment Verified◆Top Rated on Upwork◆Video Walkthroughs◆Repository Access◆Fixed-Price & Hourly◆Moonbridge Systems◆Scope · Build · Handoff◆Payment Verified◆Top Rated on Upwork◆Video Walkthroughs◆Repository Access◆Fixed-Price & Hourly◆Moonbridge Systems◆Scope · Build · Handoff◆

Case studies

Zapier Automation

Video walkthrough + repository under each project.

Featured · 01

Zapier MCP-Powered AI Operations Agent

One AI operations agent connected to 9,000+ apps via Zapier Agents and a Model Context Protocol server.

  • Zapier
  • MCP
  • AI agents
  • Slack
  • Google Drive
Read more →Repository →

Problem

Teams needed one secure interface to search files, update records, and run multi-app workflows without jumping between tools.

Build

Deployed Zapier MCP with agent skills for explore, demo, onboard, and status—backed by portfolio documentation from Moonbridge Systems.

Outcome

Single chat surface for cross-app operations with governed tool access and repeatable agent workflows.

02

Website-Trained Zapier Customer Support Chatbot

AI support bot trained on the client site—web chat plus WhatsApp and Facebook Messenger with ticket and CRM hooks.

  • Zapier
  • RAG
  • WhatsApp
  • Messenger
  • CRM
Read more →Repository →

Problem

Support volume grew across channels while answers had to stay aligned with live site content and policies.

Build

Zapier-powered flows ingest site knowledge, handle chat channels, create tickets, capture leads, and escalate to humans.

Outcome

24/7 consistent answers on web and social with automated logging and handoff when confidence is low.

03

Support ticket triage with paths

Tickets classified and assigned by keyword rules and client tier.

  • Zapier
  • Zendesk
  • Gmail
  • Airtable
Read more →Repository →

Problem

The client's team was losing hours each week on repetitive steps between disconnected tools.

Build

Mapped the workflow end-to-end, built the automation with clear error paths, and documented every step for the client.

Outcome

Manual work cut significantly. Data moved reliably between systems without daily oversight.

How we deliver

Transparency is part of the work

Clients hire us for outcomes. They stay because they can see exactly what was built and how to use it.

01

Recorded before handoff

Every project includes a walkthrough video — you see the automation running, not just a description of it.

02

Repository access included

Source code, README, and setup notes linked under each case study. Nothing hidden behind a black box.

03

Built for whoever comes next

Clear naming, error handling, and structure — so your team can maintain it without calling us every week.

04

Upwork-verified delivery

All work shown here was contracted and completed through Upwork with payment verification on file.

Ready to start

Have a zapier automation project in mind?

Reply on Upwork with your requirements. We respond within one business day with a clear scope, timeline, and quote.

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  • Response within 24h
  • Fixed-price available
  • Payment verified